The Medicaid division is responsible for determining eligibility for all Medical Assistance Programs not offered by the NY State Office of Health Insurance Programs. The unit is divided into two units: Community and Chronic Care/Supplemental Security Income (SSI)/Aged/Foster Care. 

Important Information

If you are between the ages of 19 and 64 you may apply for health insurance through New York's official Marketplace for Health Insurance. The portal is available at all times. You can also contact them by phone at 855-355-5777. If you need assistance you can contact In-Person Assistors/Navigators by calling the following numbers :

  • S2AY Rural Health Network can be accessed through 211 HELPLINE at 800-346-2211
  • If you have questions please call the Department of Social Services at 315-946-4881.

All active cases will be extended. No Medicaid case will be closed for failure to renew or failure to provide documentation. The State has determined that any case that is closed for failure to renew or failure to provide documentation that had Medicaid coverage on or after March 18, 2020 will be re-opened with coverage restored to ensure no gap in coverage. Renewals will be extended for 12 months.

Former SSI recipients and any discontinued Temporary Assistance/Medicaid cases that require a separate Medicaid eligibility determination will have Medicaid coverage extended. No renewal is required to be sent at this time and no redeterminations are required at this time.

All other applicants not in the categories listed above may submit an application via the NY State of Health at their website or by calling 855-355-5777.